siteguide | news | touring | emg | history | the works [ contact ] home | search

 

"My email to you bounced, even though the address I used worked before. What gives?"

From time to time we change our email address, to shake the Spam.

You can always email to >>>>>>>> email addresses removed from [ARCHIVE]

"I'd like to report a technical error or problem with steelydan.com."
Send an email about website technical problems>>> email addresses removed from [ARCHIVE]

"Send me your Newsletter / Change my Newsletter address / I'm having Newsletter Problems"

Please visti. [ARCHIVE] to subscribe, unsubscribe, or change your delivery address. [ARCHIVE]

 

If you have problems with or questions about your subscription, please read our extensive Newsletter FAQ for fixes and further guidance.

"I want to inquire about press contacts, bookings, publicity, representation, credentials, production, scheduling, approvals, passes, interviews, reviews, auditions, distribution, clearances, tickets, agreements, performances, products, charities, project development, publishing ... or any other professional or administrative function" this one
probably
includes you
Although this website is Steely Dan's billboard on the Information Superhighway, we are not a proxy for Steely Dan's representation or administration, nor can we reliably forward such messages to the appropriate parties. Please use the standard conventional contacts instead -- i.e., management, publisher, record label, etc. <---
<---
<---

^ top ..............................................................

"I'm trying to reach a band member, employee, or someone else currently or formerly associated with Steely Dan"
We don't have the means to find or relay email intended for any one of several hundred Steely Dan associates past and present -- although some information on this site and on the web at large may be helpful for "trackers". For Steely Dan Touring Band members through 2017, check out our 2K Bands Page and/or our Touring Archives for bios and links to the musicians' own websites when available. Beyond that, you can search our site, search the web, or browse fan sites and databases, some of which have links pages for Steely Dan associates' websites, projects, or affiliations.

"I have a question about Steely Dan history, music, discography, lyrics, musicians, recordings, performances, merchandise, chronology ..."
Regrettably, we don't have the resources to individually reply to questions whose answers are already available elsewhere on this site. Since our launch in 1996, we've collected, organized, and archived an enormous amount of reference material and information -- including FAQs, lyrics, discographies, chronologies, reportage, credits, writings, history, timelines, press releases, photo galleries, liner notes, reviews, chat transcripts, interviews, and much more. Seriously.... read that list again! Lots of stuff here. Our Siteguide organizes it all at a glance, and our site search function is another powerful resource. If you still cannot find what you seek on-site, please consider searching the web or exploring one of the powerful DanFan Databases on the web.

^ top ..............................................................

"Hey - what did you think of that sound file/ photo/ movie / novel/ poem/ whatever/ I emailed you?"
We never saw it. Our mail servers do not accept delivery of any attachments or enclosures of any kind; they are automatically deleted without being downloaded or viewed. This practice is essential to protect our servers from malware and hacks. We also automatically delete most messages of unusual length. Please do not send these

"I'd like to send an email to SteelyDan.com"
OK: Since your message is NOT about about "press contacts, bookings, publicity, representation, credentials, production, scheduling, approvals, passes, interviews, auditions, distribution, clearances, tickets, agreements, performances, products, charities, project development, publishing ... or any other professional or administrative function" [because we are confident you have read and headed that item earlier on this page], you can >>>>>>>> email addresses removed from [ARCHIVE]

You may also wish to visit the solo websites for Donald Fagen and Walter Becker to explore contact options which may be provided there.

 

^ top ..............................................................

"Why are you so paranoid about Spam and other email schmutz?"

Any email address becomes contaminated almost as soon as it appears in someone else's Address Book. In fact, bots are probably stealing entries from your PC address book right now! For almost 2 decades we have been slogging through mountains of Spam and phishing attempts so that we could continue to receive real email from real people like you. But this is war. Keeping ahead of ever more rabid Smackers (spammers + hackers) requires ongoing changes in how we receive email -- including changing our email address on a regular basis. The same principles apply to pandemic malware and hacks. We apologize in advance for any inconvenience our defensive actions may cause.>>>>>>>> email addresses removed from [ARCHIVE]

Please do not post our email address anywhere online! You can help us keep our new addresses -- and protect your own -- by reading these spamwhacking tips

"$%^&#$@!!! You sent me Spam!!"

Our privacy policy until Sept 2017 specifies that Steelydan.com does not send unsolicited email. Further our privacy policy until Sept 2017 specifies that Newsletter is sent exclusively to email addresses that have requested and confirmed a subscription using a strict "double opt-in" procedure. We also maintained multiple, aggressive layers of security to safeguard the privacy of all browsers and subscriber information. Unfortunately, spammers and viruses routinely forge the "Sender" field, so that it will appear that someone other than the actual Spammer is the Sender. In some cases ,these days, entire servers can be hijacked and turned into email servers under the control of hackers and spammers. In short... the spam that seems to be "from" us is really from some snot-nosed code slime.

Please note that the SD Official Newsletter is no longer operative as of Sept 2017. Any new Newsletter will operate according to its own procees, guided by its own Privcy Policy.

Related Links: | Newsletter FAQ | Privacy Policy & Procedures | Klez Virus Forgery Warning |

^ top ..............................................................

"I heard a crazy story that once a long long time ago people emailed this website and the email was posted online ... .and sometimes even answered! I'm sure this is just an urban myth...right? "
I know it sounds a bit bizarre... [e-mail archives]

I know it gives a person pause... [dead letter department]

But that's how conditions were... [front page archives]

siteguide | news | touring | emg | history | the works [ contact ] home | search